Parag K Adarkar

Technology & AI Advisor · Former CTO · Energy & Utilities

Technology decisions for the businesses that keep the lights on.

I help power and utility companies, and the firms that serve them, get technology strategy, delivery and operations right, and put AI to work where it genuinely pays off. My advice draws on 16 years as Vice President IT and Chief Technology Officer of a major Indian power utility, and more than 30 years in technology.

How I can help

Utilities run on systems that cannot fail: billing, metering, customer service and the grid itself. I bring a CTO's view of how to change those systems without putting operations at risk.

Technology strategy and roadmaps

A clear, costed plan that ties technology investment to business and regulatory priorities, and that the board can back.

Interim and fractional CTO

Senior technology leadership for a defined period, to steer a transformation, stabilise a function or bridge a leadership gap.

Application and infrastructure operations

Reliable run operations for business-critical applications, with the service levels, reporting and cost control to match.

Vendor and outsourcing governance

Selecting, contracting and managing IT partners so that outsourced work delivers what was promised, on both sides of the table.

AI, applied with a CTO's judgement

I work hands-on with today's generative AI tools every day, and I pair that with three decades of knowing what it takes to run technology in a business that cannot afford to fail. The result is practical, grounded advice, not hype.

Find the use cases that pay

Separate the ideas worth piloting from the ones that only look good in a demo, across customer service, billing, field operations and back-office work.

Adopt safely

Set sensible guardrails for data privacy, security, vendor risk and governance, so teams can use AI with confidence and regulators are not surprised.

Make it stick

Choose the right tools, connect them to existing systems like SAP, and help people build the everyday habits that turn a pilot into real productivity.

Who I work with

Organisations where technology and critical infrastructure meet.

Power and utility companies

Generation, transmission and distribution businesses modernising their IT estate.

Technology service providers

IT and consulting firms that serve utilities and want domain insight from the client side.

Boards and leadership teams

Decision-makers who need an independent, experienced view on a major technology choice.

  1. Senior Consultant, Group IT (Application Development Head)
    BSES Delhi
    Jul 2023 – present · New Delhi

    Senior IT consulting for a critical utility environment: application management, IT governance, service delivery and modernisation of core business applications.

  2. West Region Account Run Apps Lead
    DXC Technology
    Jul 2022 – Jun 2023 · Mumbai

    Led application run and managed services delivery for West Region accounts, including SLA adherence, service governance and incident, change and release coordination.

  3. Information Technology Management Consultant
    Independent practice
    Mar 2020 – Jun 2022 · Mumbai

    Advised organisations on IT strategy, governance, application modernisation and vendor evaluation, providing senior IT leadership without full-time CIO or CTO overhead.

  4. Vice President IT and Chief Technology Officer, BSES Rajdhani
    Reliance Infrastructure
    Mar 2004 – Feb 2020 · 16 years

    Led application development and support across the Reliance ADAG group with SAP ERP integration, managed IT infrastructure and data centre operations, and delivered RAPDRP power-sector IT projects for states including Chhattisgarh and Bihar.

  5. Senior Software Engineer
    Patni Computer Systems and Softcell Technologies
    May 2000 – Mar 2004 · Mumbai

    Designed, built and supported enterprise software across the full development lifecycle.

  6. Programmer, analyst and technology trainer
    Early career
    1993 – 2000

    Software development, systems analysis and hands-on technology training, including sales and support systems for Voltas Ltd.

Insights

Perspectives on AI, security and critical technology

Practical, evidence-based articles drawn from more than 30 years in technology, including 16 as a utility CTO.

Read all insights

Let's talk about what you're facing.

A short conversation is often enough to know whether I can help. Email or call, whichever suits you.